Our team recognise the importance of building trust and rapport with our patients. We aim to provide a relaxed and comfortable patient journey through our practice whilst offering the highest standards of patient care. We are highly experienced in treating nervous patients and welcome anybody with or without fear of the dentist.
We have received many recognitions of achievement in this important aspect of dentistry and we hold the coveted “Best Patient Care Award UK”, awarded by Dentistry Awards.
We welcome new patients to join us for their on-going general dental care and we are also experienced in providing specific treatments for patients who continue to be registered elsewhere.
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The practice will RE-OPEN on Monday 8th June. We will be operating initially on a basis of prioritising dental emergencies and patients with overdue continuation of care (such as overdue hygiene appointments). We are busy contacting patients in due course to re-arrange any appointments, however please do not hesitate to contact us should you have any queries or concerns.
We are implementing a range of additional protective measures to ensure patient and staff safety is maintained at the highest level. This will include pre-screening telephone calls the day prior to an appointment and calling the practice from your vehicle when you arrive and waiting there until the practice is clear for you to enter. We have invested in air purifier technology and extensive PPE measures. All staff will be wearing additional PPE in line with guidance and so we apologise if on a temporary basis we aren’t as chatty as normal! This is to ensure both yours and our safety.
Patients will be requested to immediately wash their hands upon entry to the practice and also upon leaving. Alcohol gel is also advised when moving around the practice and is readily available. We would also advise where possible to avoid bringing chaperone (with obvious exclusions being carers, parents/guardians etc) and limit the amount of personal belongings you bring to the practice. If you are experiencing any symptoms these must be disclosed to the practice before the appointment.
We appreciate and thank you for your support and understanding during this difficult time.